How it works

One platform. Four layers. No blind spots.

REMOTE AGENT · ACTIVE
IMSI 310410…3456
Task Queue · 3 activepush · scheduler
✓SPEED_TEST
DL 248 / UL 32 Mbps
⟳PING_60S
p95 42ms · loss 0.0%
…APN_PUSH
queued
Live Latency · 60s
−60s−45s−30s−15snow
Audit · last tasksdevice-scoped
TASK_4f3a · speed_test14:58:12
TASK_4f3b · ping_60s14:57:30
TASK_4f3c · apn_push14:55:08
03 · REMOTE ACTIONREMOTECX

Full visibility and control on any device. Without touching it.

When a device needs individual attention, your support team acts remotely with complete context and closes the issue on the first touch.

  • Remote speed test

    Trigger download and upload measurements on any specific device via push or task scheduler. Captures average, peak and median throughput plus latency and jitter per phase (idle, download, upload).

  • Latency and jitter monitoring

    Run fixed-duration or continuous ping sessions remotely. Measures packet loss, MOS score and jitter against both Google DNS and the operator backend host.

  • Remote diagnostics

    Trigger a full diagnostic session on a specific device without user interaction.

  • Configuration push

    Apply APN, VoLTE or roaming corrections to a targeted device remotely.

  • AutoCall on demand

    Schedule a test call on a specific device to validate voice quality after a fix.

  • Full audit trail

    Every remote task is logged with task ID, status and timestamp.

Every remote action is triggered, logged and fully traceable. Results sync to the platform automatically.

See your network through the device.

Book a 30-minute demo. We'll show you OCTOCX on a real operator fleet.

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